Terms & Conditions
Last updated: 6 June 2025
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Welcome to The Soul Sanctuary. These Terms and Conditions outline the agreement between you (the client) and us (The Soul Sanctuary) when you access our website, book a service, or attend a session. By using our services, you agree to the following terms.
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1. Services Offered
The Soul Sanctuary offers spiritual and wellbeing services such as [e.g. energy healing, intuitive guidance, workshops, or similar]. These are provided either online or in person.
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2. Booking & Payment
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All sessions must be booked in advance through our website or via email.
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Payment is required at the time of booking unless otherwise agreed.
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Sliding scale or concession rates may be available — please see the Price List or get in touch via our Contact page.
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3. Cancellations & Refunds
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You may cancel or reschedule a session with at least 24 hours’ notice.
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Cancellations with less than 24 hours' notice are non-refundable, except in exceptional circumstances.
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If we need to reschedule or cancel, we will give as much notice as possible and offer a full refund or reschedule option.
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4. Late Arrivals
If you arrive late to a session, we will do our best to accommodate the remaining time, but the session may still end at the originally scheduled time.
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5. Wellbeing Disclaimer
The Soul Sanctuary offers spiritual, energetic, and holistic support, not medical, psychological, or financial advice.
You remain responsible for your own wellbeing and decisions. If you are experiencing a health or mental health crisis, please contact a qualified medical professional.
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6. Intellectual Property
All content on this site — including text, images, meditations, and materials — is the property of The Soul Sanctuary unless otherwise stated. You may not reuse or reproduce any content without written permission.
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7. Conduct
We reserve the right to refuse or discontinue services if a client behaves in a way that is abusive, inappropriate, or unsafe.
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8. Privacy
We respect your privacy and handle your data in accordance with our [Privacy Policy].
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9. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Contact
If you have any questions or concerns, please contact us at: deborah@thesoulssanctuary.com
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